Decotree.in will always strive to make a memorable shopping experience for our customers and ensuring that every product is in a perfect condition and it reaches within stipulated time frame committed by us. In order to make your experience seamless and hassle-free, please review our shipping and delivery policy.
We use a standard mode of shipping by surface transport for our customers, where the product reaches you within 7-10 working days.
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All items are carefully packaged at our warehouse to avoid any form of damage. We ensure the fragile items are packed safely with high quality bubble sheets or/and air cushions to secure the package. Our products are wrapped and sealed with a tamper and weather proof packaging to ensure that you receive your order in safe and secure condition. If you find any kind of discrepancies, or if the package is upon delivery looks tampered with or damaged, please do not accept the package and immediately contact our Customer Service at +91-80 4228 0132(Monday – Saturday 10 AM to 7 PM) or email us at email@example.com.
DELIVERY TIME & TRACKING INFORMATION
Please allow us up to 7-10 business days for Normal delivery from the day you receive the order confirmation. Our delivery partners will attempt to deliver the package thrice before it is returned back to us. Please provide your complete and accurate address including zip code and mobile number in the delivery address as it will help in making a faster delivery.
An email will be sent to you after the order is shipped and also once delivered, for a complete update of our delivery process. For further assistance, please contact our Customer Service at +91-80 4228 0132(Monday – Saturday 10 AM to 7 PM) or write to us at firstname.lastname@example.org.
Decotree.in offers multiple ways to make payments for your order. We accept all major Credit/Debit Cards, Payment Wallets and Net Banking transactions. All your Debit/Credit information remains confidential. Our trusted payment gateway is compliant with the highest standards in the payment processing industry to make sure your personal information is safe.For any assistance related to payments, please contact our Customer Service at +91-80 4228 0132(Monday – Saturday 10 AM to 7 PM) or write to us at email@example.com.